450-436-6212

Privacy Policy

This policy comes into effect on September 22, 2023.
Last updated: May 1st, 2024.

This privacy policy describes Clôtures Clobec Inc.’s practices regarding the processing of your personal information. This privacy policy describes the types of personal information we may collect, how we use this information, how we protect your personal information, when we may disclose your personal information to third parties, and when we may transfer your personal information outside of your country of residence.

This privacy policy outlines:

  1. The types of data collected
  2. Use of personal data
  3. Persons with whom we may share your data
  4. Measures in place to protect your data
  5. Your rights and choices

This privacy policy applies only to data collected on the websites of entities within the Inter Clôtures Clobec group, and residually to any situation that may involve the collection and storage of data.

By accessing Clôtures Clobec’s websites, you agree to this Privacy Policy. If you do not agree, please refrain from browsing the site. This Privacy Policy takes precedence over any previous Privacy Policy.

We have tried to keep Clôtures Clobec’s Privacy Policy as simple as possible to ensure it remains intelligible and accessible. If you are not familiar with the terms we use, such as “cookies,” “IP address,” and “browser,” or if you have any questions about Clôtures Clobec’s privacy practices or the content of Clôtures Clobec’s Privacy Policy, please feel free to contact us. Your privacy is important to us, and we encourage you to take the time to understand our practices.

1. CLÔTURES CLOBEC AND PERSONAL DATA

Clôtures Clobec’s core business is not in the realm of personal data; therefore, Clôtures Clobec will not analyze or process your data beyond what is necessary to provide you with high-quality services and products. This means that we DO NOT use your data to monitor or profile you beyond what is necessary for our operations.

2. THE DATA WE COLLECT

It is possible that we may ask you to provide certain data when you purchase our products and services, and we will automatically collect certain data when you use Clôtures Clobec’s websites. Essentially, we will collect and store data as necessary to provide you with our products and services or as required by law. The collection of your data and the use of technological processes to do so, if any, are always aimed at better serving you and helping to manage and improve the usability of our websites and your experience as an Inter Clôtures Clobec customer and/or as a user of our websites.

3. SCOPE

At any time, you may choose not to provide all or part of the requested data, and we fully respect this choice. However, this may mean that we will not be able to provide you with access to the websites, services, and/or products requested to their full capacity, or even at all.

Finally, please note that we will never ask for sensitive personal data on our websites, such as information regarding race or ethnic origin, political opinions, religion or other beliefs, health, etc. Similarly, we do not require data concerning children.

3.1 THE DATA WE COLLECT FROM YOU

Most services, including access to the websites, and products we offer, require us to collect only a limited amount of data. In such cases, we will ask you to provide us with your name, a way to contact you (such as a phone number or email address), and, if applicable, relevant payment details and a postal address or other form of geolocation for product delivery or service fulfillment.

If you subscribe to any of our newsletters or request to receive marketing materials and information about our products and services, we will need your name, email address, and details about your interests so that we can provide you with relevant information. The same data will be required if you request more information about our products and services at “offline” events or situations such as trade shows or if you contact us by phone.

If you are a current or potential business partner, we collect basic data about the individuals we communicate with, such as their names, titles, and contact details.

If you submit your application to Clôtures Clobec, we will collect the data you provide to us through our websites or otherwise, such as your resume and any forms you may fill out.

Through our websites, we collect basic data typically collected through websites, such as data regarding your browser and device, your IP address, information collected through cookies, and if your device’s location features are enabled, you may send us location data. Like most businesses, we use cookies on our websites. In some cases, we may use third-party analytics services such as Google Ads and Google Analytics, which services may also use cookies and similar technologies to collect data (including IP addresses) to evaluate the use and interaction with the websites and their features.

Google Inc. 1600 Amphitheater Parkway, Mountain View, CA 94043, USA, is the provider of the Google Analytics service. Google Analytics uses cookies. The information generated by the cookie about the use of Clôtures Clobec’s websites, if applicable, is usually transmitted to a Google server in the United States and stored there. Google is committed to complying with applicable privacy regulations and Google is registered with the US Department of Commerce’s Privacy Shield program.

3.1.1 COOKIES

Our website uses cookies, but rest assured, they do not directly identify you. We use them to improve our services and analyze how our site is used.

These cookies collect technical information about your device, such as your IP address, the type of device you are using, your browser, your operating system, the pages you visit, as well as the time and date of your visit. Enabling cookies is necessary for the proper functioning of our site.

In this Policy, we explain what cookies are, how we use them, the types of cookies we use, the information we collect through them, how we use this information, and how you can manage cookie settings.

WHAT ARE COOKIES?
A cookie is a small, simple file sent with the pages of this website and is stored on your device when the website is loaded into your browser. These cookies help us operate the website properly, make it more secure, provide a better user experience, understand how the website behaves, and analyze what works and what needs improvement. The information stored in them may be returned to our servers or the servers of relevant third parties on a subsequent visit.

HOW DO WE USE COOKIES?
Clôtures Clobec uses both proprietary and third-party cookies for various purposes, as do most online services. Proprietary cookies are primarily essential for the proper functioning of the website, and they do not collect any of your personally identifiable data.
Third-party cookies, on the other hand, are used for several purposes. They help us assess the performance of our website, understand how you interact with it, ensure the security of our services, present you with advertisements relevant to your interests, and overall, improve your user experience. They also help make your future interactions with our website more efficient.

COOKIES PLACED:

HOW TO ENABLE, DISABLE, AND DELETE COOKIES?

You can change your cookie consent settings at any time by clicking on the Cookie Consent Choices icon at the bottom left of the screen or by using the button below.

This will allow you to review the cookie consent banner and adjust your preferences or withdraw your consent immediately.

You also have the option to modify your Internet browser settings to automatically or manually block and delete cookies. For further information on this, please refer to the instructions in the help section of your browser or visit the website www.allaboutcookies.org to learn more about how to configure or change your browser.

— Please note that this website may not function properly if you disable all cookies. —

3.2 THE DATA WE RECEIVE FROM OTHER SOURCES

It is possible that we may receive your data through our partners when you purchase our products or services from these partners, particularly when Clôtures Clobec is responsible for service performance, product delivery, or product warranty enforcement. In these situations, our partners will provide us with your name, a way to contact you (such as a phone number or email address), and the information necessary for product delivery or service provision, such as a postal address or other form of geolocation information.

If you apply for a position at Clôtures Clobec and if the position warrants it, we may also collect publicly accessible data, such as data you make available on social networks.

Additionally, if you choose to interact with or subscribe to our pages on social media, certain public data from your social media account may be shared with us.

4. OUR USE OF DATA

We use your data to provide our products and services to you in the most efficient manner possible.

Specifically, we may use your data to:

  • communicate with you, including responding to your questions and inquiries and tailoring this communication to your situation;
  • contact you regarding the products and services you purchase, including for security and maintenance purposes;
  • process and fulfill your order, including delivery and on-site service execution, and communicate the status of your order;
  • create, administer, and communicate with you regarding your account (including event logging for your products);
  • keep you informed about our products, services, events, promotions, and marketing communications; provide you with access to online services and features;
  • evaluate your job applications and progress and possibly complete the hiring process;
  • develop new products, services, and processes or improve current products, services, and processes, conduct market research, and optimize our marketing and communication practices and website management;
  • protect our customers and business against risks and unlawful acts, including verifying your identity when necessary for security reasons;
  • comply with applicable laws, requirements, standards, and policies.

We may also use your data for additional purposes, which we will identify at the time of collection.

The legal basis for Clôtures Clobec’s processing of your data will generally be that we have a legitimate business interest in doing so. In other cases, the legal basis for processing your data will be one of the following:

  • performance of a contract with you or a concerned party;
  • obtaining your consent (which you may withdraw at any time); or
  • compliance with our legal obligations.

Where applicable, your consent will be obtained from you at one of the stages of submitting your data or your request to benefit from one of our services. For example, your consent will be requested for the collection of your data as part of the process of signing up for our newsletter in the same way as when accessing Clôtures Clobec’s websites.

5. HOW WE SHARE AND TRANSFER YOUR DATA

5.1 SHARING YOUR DATA

Most of the time, your data will not be shared with entities outside the Clôtures Clobec group.

In certain circumstances, we may not be able to avoid sharing your data with other entities, for example, if you require services that Clôtures Clobec does not directly provide, but rather through business partners. In such cases, the entities with whom we share some of your data are required to use or disclose your data only for the purpose of performing the services we request from them.

When required, your data may be shared with:

  • entities within the Clôtures Clobec group of companies;
  • service providers we use to provide services on our behalf;
  • service providers who provide services to Clôtures Clobec necessary in the processes related to the products and services you purchase from us;
  • authorities and other public entities in accordance with legal requirements.

When selecting our service providers, especially those providing technological solutions that may process your personal data, we pay particular attention to their level of compliance with privacy laws such as the General Data Protection Regulation and their adherence to privacy protection principles.

5.2 TRANSFER OF YOUR DATA

Clôtures Clobec’s activities may also involve the transfer of data to a country that may have different data protection laws. When this occurs, we take measures to protect this information, including ensuring that all our affiliates comply with Clôtures Clobec’s Privacy Policy and transferring data only for legitimate business purposes.

6. YOUR CONTROL OVER YOUR DATA AND YOUR CHOICES REGARDING THE PROCESSING OF YOUR DATA

An important aspect of our privacy protection philosophy is to ensure that you are comfortable with what happens to your data. Therefore, we invite you to contact us if you have any questions or if you want to access your data, correct it, or, in some cases, delete it, and if you want to choose how we can use your data, for example, by managing settings regarding how we communicate with you. We will do our best to respond promptly to your request. Additionally, you have the right to lodge a complaint with your competent supervisory authority.

7. DATA RETENTION

We retain your data for as long as necessary to fulfill the purpose for which the data was collected. This usually means that the data will be kept as long as we maintain a business relationship with you and for a certain period thereafter, as required by applicable laws. If you are not yet a customer with us but are considering becoming one, the data we have collected will be destroyed within a reasonable timeframe if this business relationship does not materialize.

8. PROTECTION OF YOUR DATA

As in all its activities, Clôtures Clobec uses advanced technologies and solutions in processing your data to ensure its protection and integrity. We work in partnership with some of the world’s leading service providers and rely on domain experts to implement protection measures, both digital and physical.

Nevertheless, the best security efforts cannot protect against all risks during data transmission over the Internet, and security breaches may occur. Complete protection of data against access by third parties is not possible, and we encourage you to always exercise caution when transmitting data over the Internet.

9. UPDATES TO INTER CLÔTURES SENTINELLE'S PRIVACY POLICY

We may update the Clôtures Clobec Privacy Policy from time to time to adapt to changes in our activities and/or applicable regulations. Updates will be reflected on this page, and if the changes made by an update are significant, we will provide you with a more visible notice in this regard.

10. THE PART BEYOND OUR CONTROL...

As our products are sometimes sold through a network of suppliers and partners, please note that these suppliers and partners have their own privacy policies and practices. While we are meticulous in selecting our suppliers and partners, we cannot accept any responsibility for their privacy policies and practices. Therefore, we invite you to review their privacy policies before submitting data to these entities. The same applies to links we may provide to websites that are not Clôtures Clobec websites.

Clôtures Clobec may also include YouTube videos that can be viewed from Clôtures Clobec websites or make videos available on the Clôtures Clobec YouTube channel. In such cases, YouTube may collect your data, and we invite you to review its privacy policies before using its services or submitting data to YouTube. YouTube is a service of Google Inc, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. Your information collected by YouTube may be transmitted and stored on a Google server in the United States.

11. HOW TO CONTACT US

If you have any questions or comments about the Clôtures Clobec Privacy Policy, if you want to access your data, or if you want to manage your settings, please contact us in writing at the following address:

Compliance and Data Protection Department
Clôtures Clobec inc.

2486, boulevard du Curé-Labelle
Prévost (Québec) Canada, J0R 1T0

info@clobec.com

450-436-6212